Frequently asked questions

Clear answers. Safer decisions.

Technician installing and testing fire system wiring
01

What are the most common types of fire systems?

Sprinkler systems, fire alarms, fire suppression systems and gas suppression systems are among the most common.

02

How often should fire systems be inspected and tested?

Many codes and regulations require regular inspection and testing—commonly monthly, six-monthly and annually, depending on the system, building and applicable requirements.

03

What is the difference between a fire alarm and a smoke alarm?

A fire alarm is a complete system of components such as smoke detectors, heat detectors and manual call points. A smoke alarm is a single device that detects smoke and sounds an alarm.

04

What is an EWIS?

An Emergency Warning and Intercommunication System helps communicate clear warnings and evacuation instructions throughout a building using speakers, control equipment and emergency communication points.

05

Why is preventative fire system maintenance important?

Planned maintenance helps identify faults, damaged components and performance issues before they become larger problems. It also supports reliable operation and appropriate record keeping.

06

What can cause unwanted fire alarms?

Dust, contamination, steam, poor detector placement, building works, damaged devices and electrical faults can all contribute. A qualified technician can investigate the cause and recommend a practical remedy.

07

How do I know if my system is working properly?

Regular inspection and testing by a qualified professional is the best way to confirm performance. Malfunctions and false alarms should be addressed promptly.

08

What should I do if the fire alarm sounds?

Evacuate immediately and call emergency services. Do not use lifts, and follow the evacuation procedures set by your building management.