Frequently asked questions
Clear answers. Safer decisions.

01What are the most common types of fire systems?
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Sprinkler systems, fire alarms, fire suppression systems and gas suppression systems are among the most common.
02How often should fire systems be inspected and tested?
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Many codes and regulations require regular inspection and testing—commonly monthly, six-monthly and annually, depending on the system, building and applicable requirements.
03What is the difference between a fire alarm and a smoke alarm?
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A fire alarm is a complete system of components such as smoke detectors, heat detectors and manual call points. A smoke alarm is a single device that detects smoke and sounds an alarm.
04What is an EWIS?
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An Emergency Warning and Intercommunication System helps communicate clear warnings and evacuation instructions throughout a building using speakers, control equipment and emergency communication points.
05Why is preventative fire system maintenance important?
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Planned maintenance helps identify faults, damaged components and performance issues before they become larger problems. It also supports reliable operation and appropriate record keeping.
06What can cause unwanted fire alarms?
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Dust, contamination, steam, poor detector placement, building works, damaged devices and electrical faults can all contribute. A qualified technician can investigate the cause and recommend a practical remedy.
07How do I know if my system is working properly?
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Regular inspection and testing by a qualified professional is the best way to confirm performance. Malfunctions and false alarms should be addressed promptly.
08What should I do if the fire alarm sounds?
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Evacuate immediately and call emergency services. Do not use lifts, and follow the evacuation procedures set by your building management.
